Employee engagement!




SKU: 59346 Category:


IAHCSMM (International Association of Healthcare Central Service Materiel Management) has pre-approved this in-service for 1.0 Continuing Education Credits for a period of three years, until November 9, 2022. The approval number for this lesson is 3M-HPN 3M-HPN 1900611. www.iahcsmm.org The CBSPD (Certification Board for Sterile Processing and Distribution) has pre-approved this in-service for one (1) contact hour for a period of five (5) years from the date of original publication. Successful completion of the lesson and post test must be documented by facility management and those records maintained by the individual until re-certification is required. www.sterileprocessing.org Learning Objectives:
  1. Explain how to motivate and inspire technicians
  2. Describe emotional intelligence
  3. Explain how to retain technicians with opportunities and promotions

About the Instructor:

Monique Jelks

Educational Consultant, 3M Health Care