Meeting the Challenges of Endoscope Reprocessing and Documentation

By Rhonda Thompson, CCSVP

Scope processing professionals are under constant pressure to produce endoscopes processed according to each device’s instructions for use and conforming to all industry standards and hospital guidelines requiring documentation on conforming outcomes, quality standards, and performance measurement.

Contending with these factors while meeting the demands of a fast-paced endoscopy case schedule brings challenges to staff and facility processes. Medical device asset management software can help manage workflow documentation and safeguard quality outcomes.

Learning Objectives

1. List processing challenges and considerations for the seven essential steps of flexible endoscope processing
2. Identify how medical device asset management software can lead staff through complex tasks
3. Explain how data captured and documentation in software can improve quality, performance, and patient outcomes

About the Author

Rhonda Thompson is Manager of Education and Training for SPM Digital Workflow Solutions with STERIS.

She coordinates and delivers new employee training in SPM, staff training for new features and updates to the software, and Customer education on SPM features and functionality through online webinars and workshops, multi-media resources, and a monthly email newsletter she developed.

She holds a Bachelor of Science in Secondary Education in Mathematics and Computer Science from the University of Wisconsin – Madison, has over five years’ experience working in the medical device reprocessing software space, and is a Certified Central Service Vendor Partner through HSPA. She is a life-long learner and enjoys bringing others along to learn new things in other areas including cooking, gardening, classical literature, and backcountry cooking and camping.